Quick Answer: How Long Do You Have To Return Your Spectrum Equipment?

Can I cancel spectrum in person?

To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum.net and confirm the breakup.

Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store.

If there’s a problem with your final bill, Spectrum will still help you out..

Where do I return my Spectrum cable box?

You can easily return the Spectrum equipment by bringing it to any U.S. Postal Service Office.Secure the equipment with the packaging included in your shipping box.Place the prepaid return label over the original shipping label.Bring the packaged equipment to any U.S. Postal Service Office.More items…

How long does it take to cancel spectrum service?

All disconnect requests, per our terms and conditions, require minimum 30 days notification with a written acknowledgment received from Spectrum Enterprise before Spectrum will process your request.

How do I return my ups spectrum equipment?

You may simply return Spectrum equipment by bringing it to any UPS store. … The UPS Store will handle packaging and shipping back to us at no charge to you. Simply bring your equipment and tell UPS that you’re a Spectrum customer, and they’ll take care of the rest!

How do I cancel my Spectrum TV service?

If you need to cancel any of your Spectrum services, please contact us at (833) 224-6603.

How do I cancel spectrum Internet and keep cable?

If you need to cancel service, please call us at: (833) 267-6094.Moving Your Service. If you’re planning to move, visit Spectrum.com to confirm your new address is located in an area where we provide service. … Service Holds. … Transferring Account and Name Change. … Removing Services.

How long do you have to cancel spectrum to be a new customer?

30 dayThose canceling service qualify as a new customer after a 30 day timeout period.

What happens if you dont return spectrum equipment?

If you fail to return all rented or leased equipment to Spectrum after you cancel or downgrade your services, an unreturned equipment fee may be charged to your account. This fee will be included in your total account balance.

Can I exchange my spectrum modem?

To get a replacement modem, contact us or visit a Spectrum store. Please recycle your old modem or bring it to a Spectrum store for proper disposal. If you do a modem swap with us, you’ll receive a mail return label in your package, which can be used to return your old modem.

Is there a fee to cancel spectrum?

Since Spectrum is a contract-free provider, there are no cancellation fees or early termination fees (ETFs) to worry about. Internet service is on a month-to-month basis, and if you decide you want to try another internet service provider, all you need to do is cancel Spectrum Internet and return any rented equipment.

Does spectrum have new equipment?

It has recently introduced two new Spectrum Digital Receivers, namely the Spectrum 100/101/110 (HD Receiver) and the Spectrum 200/201/210 (HD Receiver and DVR). The company also offers support for set-top boxes manufactured by other companies including: Arris/Motorola.

How long do you have to return spectrum equipment after cancellation?

If, upon Spectrum’s request, Customer fails to return the Spectrum Equipment, or does not allow Spectrum to retrieve the Spectrum Equipment within fifteen (15) days after Services are terminated, Spectrum may, at it’s discretion charge to Customer’s an account equal to: (i) Spectrum’s then-applicable unreturned …

Can I cancel spectrum and sign up again?

If you cancel your Spectrum service for 30 days or more, you should be able to sign up again for a new customer rate with the same account login, address, name, and phone number.

Is it hard to cancel spectrum?

Spectrum, like most cable TV services, makes it difficult to cancel, but we are going to do our best to help you out. Now that you are ready to cancel, call Spectrum at 1-833-267-6094. Remember the customer service reps are not there to help you cancel.

Why does spectrum charge extra for wifi?

It turns out the Wi-Fi charge and activation fee applies when you use a network gateway device provided by the cable company. We learned the reason so many customers are finding this charge on their bill comes as a result of slightly deceptive sales practices when customers choose a Spectrum internet service plan.

Where can I return my spectrum modem near me?

You may also bring your Spectrum equipment to the nearest UPS store to return it. UPS stores handle all packaging and shipping on your behalf for free.

What happens if you dont pay spectrum bill?

If your account balance remains unpaid, your service will be suspended after 62 days. You won’t be able to make or receive calls and text messages, or use data. If you have a Protection Plan for your device(s), it will be canceled and can’t be reinstated.

Does spectrum pick up equipment?

Our Spectrum Stores are open and back to normal operating hours. Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. You can learn more here about how we are keeping our customers and stores safe.

Can I get spectrum Internet where I live?

Spectrum offers internet service across 44 states with the greatest coverage in California, Texas, and New York.