Quick Answer: Can I Return My Spectrum Equipment To Any Spectrum Store?

Where do I return my optimum cable box?

Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location.

Do not use a FedEx Drop Box.

Remember to ask for a receipt for your shipment as proof of mailing..

Should I get my own router for Spectrum?

Spectrum Internet customers are required to use an authorized modem to connect to the Spectrum network. For a monthly fee, Spectrum will provide a pre-configured WiFi router. Customers may also choose to use or purchase their own router. … However, only Spectrum-provided equipment is supported by our technicians.

Is spectrum open on Sunday?

Under the unified brand name of Spectrum, the company offers internet, TV, and phone services to 102.7 million customers in 44 states….Is Spectrum open on Sundays?Spectrum Business HoursDay of the WeekSpectrum Opening HoursSpectrum Closing HoursSaturday9 AM8 PMSunday12 PM5 PM5 more rows•Aug 24, 2020

Where can I pick up my spectrum equipment?

You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you.

How long does it take to be considered a new spectrum customer 2020?

30 daysYou’re considered a “new customer” if you’ve not had service w/ Spectrum in the past 30 days.

Do you need a cable box for Spectrum TV?

When it comes to Spectrum TV, you usually do require a digital cable box for every TV that is present in your house. Spectrum cable TV box ensures an incredible TV viewing experience. You cannot ignore the crisp sound or image quality of the channels once the cable box has been installed.

Where can I return my spectrum equipment near me?

You may also bring your Spectrum equipment to the nearest UPS store to return it. UPS stores handle all packaging and shipping on your behalf for free.

How do I cancel my Spectrum TV and keep Internet?

The following information will help you make changes to your Spectrum account, including transferring or moving service and upgrading your TV package. If you need to cancel service, please call us at: (833) 267-6094.

Can I cancel spectrum and sign up again?

If you cancel your Spectrum service for 30 days or more, you should be able to sign up again for a new customer rate with the same account login, address, name, and phone number.

Why does spectrum charge extra for wifi?

It turns out the Wi-Fi charge and activation fee applies when you use a network gateway device provided by the cable company. We learned the reason so many customers are finding this charge on their bill comes as a result of slightly deceptive sales practices when customers choose a Spectrum internet service plan.

Can I keep my roadrunner email if I cancel spectrum?

Considering the experience of ex-Time Warner Cable users, you are most likely to be allowed to retain the Roadrunner email address you received at the time of registration even when you cancel the service.

How do I return my ups spectrum equipment?

You may simply return Spectrum equipment by bringing it to any UPS store. … The UPS Store will handle packaging and shipping back to us at no charge to you. Simply bring your equipment and tell UPS that you’re a Spectrum customer, and they’ll take care of the rest!

Does spectrum charge for router?

for Wi-Fi router. Spectrum doesn’t charge for its essential cable modem device. … you can rent a Spectrum router for $5 per month—unless you’re on the Spectrum Internet GIG plan, which includes a Wi-Fi router for no extra cost.

How long do you have to return equipment to spectrum?

within 14 daysYou can return or exchange your Spectrum Mobile device and/or unopened accessories within 14 days from when your items shipped or were purchased from a Spectrum Mobile store. Note: If you’ve already activated your phone and would like to stay with Spectrum Mobile, request an exchange rather than a return.

Can you cancel spectrum in store?

To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum.net and confirm the breakup. … Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. If there’s a problem with your final bill, Spectrum will still help you out.

What happens if I don’t return my spectrum modem?

If you forget to return your equipment, Spectrum will charge you for it. And they won’t charge you $10/mo, they’ll charge for the full replacement cost of the equipment. Since they get to decide what the replacement cost is, they can say it’s hundreds of dollars.

Does spectrum pick up equipment?

Our Spectrum Stores are open and back to normal operating hours. Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. You can learn more here about how we are keeping our customers and stores safe.

Can I cancel spectrum online?

If you wish to disconnect your existing Spectrum Enterprise service, there are two (2) options for your convenience: Submit your disconnect request online via this Web Form which will provide an acknowledgement of receipt of your request upon submission.

Does spectrum have new equipment?

It has recently introduced two new Spectrum Digital Receivers, namely the Spectrum 100/101/110 (HD Receiver) and the Spectrum 200/201/210 (HD Receiver and DVR). The company also offers support for set-top boxes manufactured by other companies including: Arris/Motorola.

Can you return spectrum equipment to any location?

You can easily return the Spectrum equipment by bringing it to any U.S. Postal Service Office. Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. … The U.S. Postal Service Office will ship the equipment back to us at no charge to you.